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Still have questions?

Frequent Asked Questions

Are you a factory or trading company?

We are factory,always focus on this field over 15 years.

Can you customized aluminum case size,color,logo,foam insert?

Yes,we can meet yours requirements.

Can you produce based on my drawing or sample?

Yes,we also can work based on pictures.

Can I get a sample before placing a bulk order?

Yes,we can sent stock sample,but will recommend take customized design case based on yours demands.

How about sample and bulk order production time?

Normally sample need 5-7days,bulk order need 10-15days.

How fast can you complete urgent or rush orders?

3-5days,will depend on the specific order’s situation,some orders can be finished within 2 days if have stock raw material.

How do you ensure product quality?

We have four steps to check quality and ensure you can get best products that imagine.

What is your minimum order quantity?

Normally customized design MOQ is 100pc.

Do you accept small orders or trial orders?

Yes,we will try best to support yours business.

Do you offer stick shipping label and shipping service?

Yes,we can help arrange ship and stick shipping label.

Is your packaging suitable for retail or Amazon FBA?

Yes,our customers include amazon and e-commerce seller,we know them shipping requirements well.

What payment methods do you accept?

We accept T/T,Western Union,Paypal,etc.

What if I receive damaged or defective goods?

Normally we will ensure the quality is good before leave our factory,if still have some case broken during the shipping,pls show us picture,video to check.We can help ship with yours next order.

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